Privacy Policy

This Privacy Policy explains how incharter.org (the “Website”) processes personal data.
The Website is operated by Stalkmet OÜ, a company established in the Republic of Estonia (hereinafter “We”, “Us”, “Our”).
We respect your privacy and process personal data securely and transparently in accordance with applicable data protection laws.

1. Legal Framework

We process personal data in accordance with:
Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR)
The Estonian Personal Data Protection Act (Isikuandmete kaitse seadus)
Our place of establishment and main place of data processing is Estonia.

2. Legal Bases for Processing

We process personal data on the following legal bases:
Consent (e.g. newsletter subscriptions);
Contractual necessity (e.g. responding to charter inquiries);
Legitimate interest (e.g. service improvement, fraud prevention);
Legal obligations (e.g. accounting and regulatory compliance).

3. Personal Data We Collect

We may collect and process the following personal data provided by you:
Full name
Email address
Phone number
Inquiry or request details
Company name (if provided)
IP address and technical identifiers
Cookie and usage data (where applicable)

4. Purpose of Processing

We use personal data to:
Process and respond to inquiries;
Communicate with you regarding services;
Send newsletters and marketing communications (only with consent);
Improve Website performance and user experience;
Comply with legal obligations.

5. Cookies

We use cookies and similar technologies to:
Ensure proper Website functionality;
Analyze traffic and usage patterns;
Provide marketing and personalized content (only with consent).
You can manage or disable cookies via your browser settings or our cookie consent tool.

6. Data Sharing

We may share personal data with:
Hosting, IT, mailing, and analytics service providers;
Payment or operational partners where necessary;
Public authorities where required by law.
We do not sell personal data.

7. International Data Transfers

Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards in accordance with GDPR, such as Standard Contractual Clauses.

8. Data Retention

We retain personal data only for as long as necessary:
Inquiries and contact data – until no longer required or upon deletion request;
Marketing data – until consent is withdrawn;
Cookies – until expiration or manual deletion.

9. Data Security

We implement appropriate technical and organizational measures, including SSL encryption, access controls, backups, and regular system updates.

10. Your Rights

You have the right to:
Access your personal data;
Rectify or delete data;
Restrict or object to processing;
Withdraw consent at any time;
Request data portability;
Lodge a complaint with the Estonian Data Protection Inspectorate
(Andmekaitse Inspektsioon) – https://www.aki.ee
We respond to requests within 30 days.

11. Contact Details

Data Controller: Stalkmet OÜ
Phone: +372 5533039
Email: info@incharter.org
Address: Peterburi tee 23, Väike-Paala 1, Tallinn, Estonia